A Menu of Skills Needed in Association Managers
Skills Needed for Association Managers, by Category
- 1. Knowledge of personal procedures: hiring, training, supervising, etc.
- 2. Ability to give direction.
- 3. Ability to relate and motivate people.
- 4. Ability to define job tasks.
- 5. Ability to determine performance standards.
- 6. Ability to train, discipline and fire employees.
- 7. Knowledge of general business management techniques and generally accepted business practice.
Report, Record, and File Maintenance
- 1. Knowledge of good records keeping procedures.
- 2. Knowledge of what records to keep.
- 1. Knowledge of government/legally required insurance coverage.
- 2. Knowledge of basic insurance concepts and terms.
- 3. Knowledge of association policies related to terms.
- 4. Knowledge of requirements in the condominium documents regarding insurance.
- 5. Knowledge if available insurance coverage.
- 6. Understanding of adequate insurance coverage.
Coordination of Association Meetings
- 1. Knowledge of the law and association documents related to association meetings.
- 2. Knowledge of meetings documents requirements.
Advice and Consultation
- 1. Good listening skills.
- 2. Ability to recognize when professional services are needed.
- 3. Ability to analyze problems.
- 4. Knowledge of potential liability resulting from one’s actions,
- 5. Ability to develop and implements disaster preparedness procedures and emergency plans.
- 1. Ability to understand financial reports
- 2. Familiarity with laws regarding transition, implied warranties, and related issues.
- 1. Basic accounting skills.
- 2. Budget planning and analysis skills.
- 3. Knowledge of financial reports.
- 4. Knowledge of related federal and state laws.
- 5. Long and short term financial planning skills.
- 1. Ability to establish fee/assessment collection procedures.
- 2. Knowledge of related legal requirements.
- 3. Ability to keep accurate accounting records.
- 4. Ability to work with associations accountants.
- 1. Ability to determine maintenance and service specifications.
- 2. Ability to analyst and negotiate bids.
- 3. Ability to supervise specification compliance.
- 4. Ability to plan and schedule deferred and/or current maintenance.
- 5. Ability to handle emergency repairs.
- 6. Ability to implement a preventive maintenance program.
- 1. Knowledge of landscape maintenance and pest control.
- 2. Ability to coordinate and schedule landscape maintenance.
- 1. Ability to plan, schedule and supervise.
- 2. Knowledge of health and safety standards.
- 3. Knowledge of contractor’s obligations.
- 1. Knowledge of janitorial and housekeeping tasks.
- 2. Ability to diagnose interior maintenance problems and determine liabilities.
- 3. Knowledge of fire and safety regulations and compliance procedures.
- 1. Ability to maintain liaison with local public safety agencies.
- 2. A cursory knowledge of electronic security devices and equipment.
- 1. Knowledge of relevant codes, laws and ordinances; acquire and maintain knowledge of current state condo laws, fire and health codes, worker’s compensation laws, tax requirements, and local ordinances.
- 2. Some knowledge of Director and Officer (D&O) liability, errors and omissions.
- 3. Knowledge of North Carolina Condominiums At and its amendments.
- 4. Ability to work with the association’s counsel.
Liens and Foreclosures
- 1. Knowledge of related statutory requirements and association board policies.
- 2. Ability to carry out policies uniformly.
- 3. Knowledge of notice requirements.
- 4. Knowledge of how to protect the association’s assets.
- 1. Ability to deal with complaints objectively and consistently.
- 2. Knowledge of rule enforcement methods.
- 3. Ability to communication rules.
- 4. Ability to provide documentation of due process.
- 1. Human relation skills.
- 2. Knowledge of problem solving techniques.
- 3. Ability to mediate disagreements.
- 4. Ability to identify the roots of the problems.
- 5. Excellent oral/written communication skills.
General Assistance and Coordination
- 1. Ability to evaluate the legitimacy of owner/resident requests.
- 2. Ability to refuse non legitimate owner/resident requests.
- 3. Ability to determine when an emergency exists.
Publsihed in www.condojobs.com: August 18, 2008Share